Forex Travel - Terms & Conditions
Please read the following terms and conditions carefully. You must not accept any booking unless you understand and agree with the following terms and conditions as they may relate to all or in part to the bookings held by our office on your behalf. If you are making bookings on behalf of a couple or group of people you should ensure they are aware of these terms & conditions.
Booking with Forex Travel
In order to book through Forex Travel you must be at least 18 years old and agree to all the terms and conditions as advised in this document. Requesting for a quote including itinerary is not a booking and no reservation of your request has been processed. In order to secure a booking you must confirm either in writing or over the recorded line requesting to book and payment has been received for the booking and confirmed receipt by Forex Travel. The booking will be automatically cancelled if no payment is received within this time.
Acknowledgement of your booking request will be sent to you by Forex Travel via e-mail or telephone call within 24 hours of your request being received.
Conditions on bookings
Reservations are subject to the terms, conditions and requirements of carriers, hoteliers and other service providers. We reserve the right to cancel or re-schedule departures or itineraries if necessary. Where it is necessary, Forex Travel may also substitute suppliers with others of at least a similar standard.
Fares and Prices
We do not guarantee fares or prices until the booking has been confirmed in writing by one of our consultants, and full payment has been received. Schedules and availability, fare conditions and prices can change at any time. Routing restrictions and other special conditions may apply.
Accuracy of Information
Forex Travel does not endorse any particular service provider. Forex Travel together with our suppliers have taken reasonable care to ensure content of this web site and in our flyers, including all travel information and listings is correct but is subject to amendment at any time without notice. Under no circumstances will we be liable any consequential or incidental damages including but not limited to lost profits or savings or damages for disappointment.
Payment Options
All prices shown as well as provided on quotations are based on payment by cash or direct deposit. Credit card (Visa and Mastercard) payments are accepted however a transaction fee of 1% which is additional will apply.
Cancellation fees
Cancellations must be made in writing and all tickets issued must be returned together with the notice of cancellation. Travel service suppliers may charge cancellation and/or amendment fees. If you cancel or amend a booking these charges are your responsibility. In addition to those imposed by travel service providers:
- a charge of $50 per cancelled booking will be payable to Forex Travel for any cancellation prior to receiving full payment.
- After full payment has been received a cancellation will incur a fee of $50 per person of the total booking.
Passports requirements
Passports must have a minimum of 6 months validity from the date of scheduled return to Australia. Name and information on your travel documents and in airline tickets must match exactly in spelling as appears in the passport. For security purposes airlines may require all details as they appear in the passport prior to ticketing. We will not be liable for any incorrect information given to us nor for any re-issue fees imposed by the airline or tour wholesaler should re-issue of documentation be required.
Forex Travel Third Party Suppliers
Forex Travel is a travel agent who acts only as an agent for services supplied by third parties such as airlines, cruise lines, hotel, transfers and tour operators. Each third party supplier operates under their own terms and conditions and by booking services with a supplier you are also subject to their own terms and conditions. It is your responsibility to ensure you are familiar with these terms. If you require further information about third party supplier's terms and conditions please ask us.
Limitations of Liability
Forex Travel shall be responsible for supplying holiday arrangements described throughout this website. Holiday arrangements include but are not limited to accommodation, flights, cruises, tours and transfers. We will do our best to ensure that these services are provided by reputable suppliers, therefore it should be noted all bookings with us are subject to the terms and conditions and limitations of liability imposed by the supplier. We accept no responsibility if you, the passenger, is refused entry to the intended country/countries visited. We will not be responsible for any expenses, costs, liabilities or loss in relation to such. We do not guarantee any specific flight schedule and do not accept liability for lack of adequate connections, delays or airline schedule changes. By making a booking with Forex Travel you accept these terms and conditions.
